Privacy Policy

1. Introduction

UK Electrical Jobs ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We collect the following categories of personal data depending on your role:

Workers (Electricians & Apprentices)

• Full name, email address, and phone number
• Location (town or city)
• Worker type (electrician or apprentice)
• ECS card images or trade certificate uploads for verification
• CV uploads (optional)
• WhatsApp group membership and alert preferences
• Profile visibility and job alert settings

Employers

• Contact name, email address, and phone number
• Company name, location, and website
• Job posting content (titles, descriptions, pay rates, locations)

All Users

• Account login and authentication data
• Support enquiries submitted via the contact form
• Usage data such as login timestamps

3. Verification Documents

ECS cards and trade certificates submitted for professional verification are stored securely in a private storage bucket. Documents are accessible only to the submitting user and authorised administrators. We do not share verification documents with employers or any third party.

Verification documents associated with rejected submissions may be deleted by administrators as part of routine data hygiene. You may also request deletion of your documents at any time.

4. How We Use Your Data

We use your personal data for the following purposes:

• Creating and managing your account
• Verifying professional credentials (ECS cards, certificates)
• Matching workers with relevant job opportunities
• Distributing job alerts via WhatsApp to verified workers
• Sending email notifications (welcome emails, verification updates, job alerts)
• Enabling employers to post and manage job listings
• Administrative moderation of users, jobs, and verification submissions
• Responding to support enquiries
• Improving the Platform and user experience

5. Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

• Contract: Processing necessary to provide our services to you (account management, job matching, alerts)
• Consent: WhatsApp alerts and optional profile visibility to employers
• Legitimate interest: Platform security, moderation, fraud prevention, and service improvement
• Legal obligation: Compliance with applicable UK law

6. Third-Party Services

We use the following third-party services to operate the Platform:

• Supabase: Authentication, database, file storage, and serverless functions
• Email provider: Transactional emails (welcome, verification, job alerts, support notifications)
• WhatsApp (Meta): Job alert distribution to verified workers via group messaging
• Hosting provider: Platform hosting and content delivery

We do not sell your personal data to any third party. Data shared with third-party services is limited to what is necessary for the operation of the Platform.

7. Data Sharing

Limited profile information (such as name, location, and verification status) may be visible to employers only if you have opted in to employer visibility via your dashboard. We do not share your full contact details, verification documents, or private information with other users unless you explicitly consent.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data. All data is encrypted in transit (TLS) and at rest. Access to personal data and verification documents is restricted to authorised personnel through role-based access controls and row-level security policies.

9. Data Retention

We retain your personal data for as long as your account remains active. If you delete your account or request data removal:

• Profile data and account information will be removed within 30 days
• Verification documents will be deleted promptly
• Job postings by employers may be retained in anonymised form for platform records
• Support ticket records may be retained where required for legal or operational purposes

10. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Withdraw consent for WhatsApp alerts or employer visibility at any time

To exercise any of these rights, please contact us at the address below. We will respond to valid requests within one calendar month.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and secure the Platform.

Essential cookies are necessary for the operation of the Platform and enable core functionality such as authentication, security, and session management. These cookies cannot be disabled.

Where enabled, we may use analytics cookies to understand how users interact with the Platform and improve performance. We may also use marketing cookies in the future to measure advertising effectiveness.

Non-essential cookies (analytics and marketing) will only be activated where you have provided explicit consent via our cookie banner. You may update or withdraw your consent at any time through the "Cookie Settings" link in the footer.

We do not sell personal data collected through cookies.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via email or through the Platform. Your continued use of the Platform after such updates constitutes acceptance of the revised policy.

13. Contact & Data Requests

For privacy-related enquiries, data access requests, or to exercise your UK GDPR rights, please contact us at:

Email: info@ukelectricaljobs.com

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.